Terms & Conditions

Effective Date: 2026 May 08

Welcome to Vastara The Label (“Website”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services operated by Vastara The Label (“we,” “our,” “us”).

By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

1. General Information

This Website is operated by Vastara The Label. Throughout the Website, the terms “we”, “us” and “our” refer to Vastara The Label.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the Website following any updates constitutes acceptance of those changes.

2. Eligibility to Use

By using this Website, you confirm that:

  • You are at least 18 years old or accessing the Website under parental/legal guardian supervision.
  • You are legally capable of entering into binding agreements.
  • All information provided by you is accurate and complete.

3. Products & Services

We strive to display product colours, images, sizing, and descriptions as accurately as possible. However:

  • Actual colours may vary depending on your screen/device settings.
  • Minor variations in fabric, embroidery, texture, print placement, or craftsmanship may occur.
  • All products are subject to availability.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Modify product pricing without notice

4. Pricing & Payments

All prices displayed on the Website are listed in applicable currency and are subject to change without prior notice.

Customers are responsible for:

  • Applicable taxes
  • Customs duties
  • Import charges
  • International transaction fees

Payments are securely processed through third-party payment gateways. Vastara The Label does not store full payment card information.

We reserve the right to refuse or cancel orders suspected of fraud, unauthorized activity, or pricing errors.

5. International Orders

We ship internationally to selected countries.

For international orders:

  • Delivery timelines may vary depending on customs clearance and courier services.
  • Customers are solely responsible for any customs duties, VAT, import taxes, or local handling charges.
  • Vastara The Label shall not be responsible for delays caused by customs or local authorities.

International orders are currently not eligible for size exchanges unless specifically stated otherwise.

6. Shipping & Delivery

Estimated shipping timelines are provided for convenience and are not guaranteed.

Delivery delays may occur due to:

  • Public holidays
  • Weather conditions
  • Customs processing
  • Courier disruptions
  • Force majeure events

Once an order has been handed over to the courier partner, delivery responsibility lies with the shipping provider.

Customers must ensure accurate shipping information at checkout.

7. Returns, Refunds & Exchanges

By placing an order, customers acknowledge and agree to our Return, Refund & Size Exchange Policy available on the Website.

Key points include:

  • No returns after delivery
  • Size exchange available only for eligible domestic orders
  • Sale items are non-returnable and non-exchangeable
  • Refunds are only processed in approved exceptional circumstances

Please review the full policy before making a purchase.

8. Order Cancellation

Orders may only be cancelled before dispatch.

Once shipped, orders cannot be cancelled.

We reserve the right to cancel any order due to:

  • Inventory issues
  • Failed payment authorization
  • Suspected fraudulent activity
  • Technical/pricing errors

In such cases, eligible refunds will be processed to the original payment method.

9. Intellectual Property Rights

All content on this Website, including but not limited to:

  • Logos
  • Designs
  • Product images
  • Graphics
  • Videos
  • Text
  • Website layout
  • Branding elements

are the exclusive property of Vastara The Label and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially used without prior written consent.

10. User Conduct

You agree not to:

  • Use the Website for unlawful purposes
  • Violate any applicable laws or regulations
  • Attempt unauthorized access to systems or servers
  • Upload malicious code, viruses, or harmful software
  • Misuse customer accounts or payment systems

Violation of these Terms may result in restricted access or legal action.

11. Third-Party Services & Links

Our Website may contain links to third-party websites, payment gateways, or external services.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Security policies
  • Service interruptions

Use of third-party services is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Vastara The Label shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Delivery delays
  • Technical website interruptions
  • Unauthorized access to customer accounts
  • Losses arising from misuse of products

Our total liability shall not exceed the amount paid for the purchased product.

13. Disclaimer

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not guarantee:

  • Uninterrupted website availability
  • Error-free operation
  • Complete accuracy of all content

14. Privacy Policy

Your use of the Website is also governed by our Privacy Policy available on the Website.

By using our services, you consent to the collection and processing of personal data in accordance with our Privacy Policy.

15. Force Majeure

We shall not be held liable for delays or failure to perform obligations caused by events beyond our reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Pandemics
  • Strikes
  • War
  • Transportation disruptions
  • Internet or server failures

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in India.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Vastara The Label
Website: vastarathelabel.com
Email: vastarathelabel@gmail.com